Refund and Returns Policy

Refund Policy – Effective Date: June 10, 2026

Returns and Refunds

We want you to be satisfied with your purchase.

Return Eligibility

  • Returns must be requested within 15 days of purchase
  • Items must be unused and in original condition

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Perishable items
  • Customized or special-order products

Refund Process

  • Once your return is received and inspected, we will notify you
  • Approved refunds will be issued to the original payment method within [5–10] business days

Shipping Costs

  • Shipping fees are non-refundable unless the return is due to our error

How to Request a Return

Contact us at customerservice@naturesgiftorganicmarket.com or (989)835-4438 with your order details.